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Responsible Gambling and Protecting our Players
Although most online gambling enthusiasts enjoy online casinos, poker and bingo rooms for their entertainment value, and simply for having fun, some individuals will lose control of their enjoyment and become addicted. Fortune Room Online Casino has emplaced certain rules, regulations and tools for assistance to support players with gambling addiction problems. Take a look below:
- Gambling should be entertaining and not seen as a means to making money.
- Keep track of the amount of money you spend; only gamble what you can afford to lose. Don’t chase your losses.
- Keep track of the amount of time you spend gambling.
Fortune Room Responsible Gambling Policy
While most people gamble for social enjoyment, Fortune Room acknowledges that gambling can create problems and harm some individuals. These problems can range from over-spending to pathological gambling addiction. Fortune Room is committed to creating a responsible gaming environment through the implementing and maintaining of responsible gaming requirements. This is for the benefit of both players and staff alike.
Take our self-assessment test
If you’ve ever been worried about gaming problems, or whether you’re simply curious as to rate yourself in terms of safe enjoyment at the casino, you can
complete this questionnaire to find out whether you have a problem or not.
Once complete, please hit the submit button and your results will appear within seconds.
Call for assistance
Should you require any assistance or advice on problem gambling, please contact one of the help lines listed below:
Deposit Limits
We offer the ability for you to control your gaming and play by allowing you to reduce your transaction, daily, weekly and monthly deposit limits. These amounts may be decreased immediately, but any increase will only be implemented after 24 hours following receipt of your request. Please contact our Customer Care Centre for any further information regarding deposits.
Measures for your protection
We are committed to assist you in enjoying your time with us. There are many options available to help you, including reducing your deposit limits in order to restrict your spending. You may also opt for a period of self-exclusion from our casinos. For more information regarding this, please don’t hesitate to
contact support.
Self-Exclusion: Here’s How
Should you feel that you are losing control of your play, or that you’d appreciate help in restricting your access to Fortune Room Online Casino, you can pick one of the following two self-exclusion options:
- A minimum 24-hour ‘cooling-off’ period.
- A minimum 6-month ‘self-exclusion’ period.
Please don’t hesitate to contact us regarding these self-exclusion methods, should you require more info.
Options for online filtering
Please note that the minimum age of persons able to register and play at our casinos is 18 years. Should you require a filter to block gaming websites from any underage persons, please visit the following sites for more information, or to find out which programs or utilities you can install on your PC to ensure that no minor has access to your casino account and software: